1. Information We Collect

We collect information you provide directly to us when you:

• Fill out our Medicare or Wealth Management inquiry forms
• Contact us via phone, email, or through our website
• Request insurance quotes or consultations
• Schedule appointments with our agents

The types of information we may collect include:

• Personal Information: Name, address, phone number, email address, date of birth
• Health Information: Current health status, medications, existing coverage (for Medicare services)
• Financial Information: Income range, investment goals, retirement planning needs (for Wealth Management services)

2. How We Use Your Information

We use the information we collect to:

• Provide personalized insurance recommendations and quotes
• Schedule and conduct consultations with our licensed agents
• Process your insurance applications and maintain your policies
• Communicate with you about your coverage and services
• Comply with legal and regulatory requirements
• Improve our services and customer experience

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Insurance Carriers: With licensed insurance companies to obtain quotes and process applications
• Service Providers: With trusted third-party vendors who assist us in providing our services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, sale, or transfer of our business

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure data transmission using SSL encryption
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Secure storage of physical and electronic records

5. Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate information
• Opt out of marketing communications
• Request deletion of your personal information (subject to legal requirements)

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• FB INSURANCES
• Phone: Contact us through our website
• Email: Contact us through our inquiry forms